Shipping Policy
We aim to process and ship all orders as quickly and efficiently as possible while ensuring your items arrive safely and securely.
Order Processing
- Orders are typically processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation with tracking details.
Shipping Methods & Delivery Times
We currently offer the following shipping options:
- Express Shipping: 2–5 business days after dispatch
- Standard Shipping: 5–7 business days after dispatch
Delivery timeframes are estimates and may vary due to carrier delays or external factors beyond our control.
Shipping Rates & Free Shipping
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping is automatically applied when you purchase three (3) or more items in a single order.
- Free shipping eligibility applies only to qualifying items and cannot be combined across multiple orders.
Address Accuracy
- Customers are responsible for providing a complete and accurate shipping address.
- We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
- Orders returned due to address issues may be subject to additional shipping charges.
Lost, Stolen, or Delayed Packages
- Once an order has been handed over to the carrier, we are not responsible for delays, loss, or theft.
- If a package is marked as delivered but not received, customers must contact the carrier directly.
- We are happy to assist with tracking information when needed.
Damaged Packages
- If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can assist you.
Shipping Restrictions
- We currently ship to serviceable locations available at checkout.
- Certain items may be subject to shipping restrictions based on carrier regulations.
Policy Updates
We reserve the right to update or modify this shipping policy at any time. The version in effect at the time of purchase will apply.